Mondays to Fridays: 9 am to 3 pm
Saturdays: 9 am to 1 pm
Closed on Sundays and Victorian Public Holidays.
1. Calls and text messages will not be answered outside our business hours.
However, all bunnies & guinea pigs will continue to be looked after outside our business hours, including Sundays and Public Holidays, and monitoring is done via IP cameras outside business hours.
2. Drop-offs and pick-ups must be done during our business hours only.
If you return from your holiday on a Sunday or public holiday, you will have to collect your rabbit(s) or guinea pig(s) on the next business day, otherwise, a surcharge will be imposed for drop-offs or pick-ups outside our business hours.
3. Appointments are absolutely essential for visits to our retail shop, grooming sessions and/or inspections.
We limit the daily number of visitors, even to our retail shop, to keep the premises quiet and peaceful for our bunny and guinea pig boarders.
Moreover, we are sometimes out for vet appointments or pick-up/delivery of boarders. Therefore, calling in without an appointment is at your own risk of a wasted trip or having to wait till we return.