I prefer to make a boarding reservation over the phone instead of booking via the online calendar. Is this possible?


No, we do not take boarding reservations over the phone.

However, we accept reservations via email, if you provide the boarding dates, number of rabbits or guinea pigs, choice of accommodation, and your full contact details (ie. all the information required in our online booking form). If there is availability, an invoice for boarding fees will be sent in response to your email.

Your reservation will only be confirmed upon receipt of full payment via direct debit or cheque. Any delays in full payment may result in all spots being booked up by other customers via our online calendar prior to confirmation of your reservation.

If there are no available spots when your payment is received, your payment will be fully refunded.

In summary, the fastest and surest way to ensure that your reservation is confirmed is to book via our online calendar as there is instant confirmation without any delays.