Why can’t Willow Woods send my bunny or piggy to the vet if needed?

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Willow Woods is a small business with staff fully occupied with looking after bunnies under our care, attending to check-ins/check-outs, etc. We are not able to allocate manpower to transport bunnies/piggies to the vet’s which will more than likely incur a long waiting time (especially at popular rabbit/guinea pig savvy vet clinics). This is why we require all customers to organise their own emergency contacts beforehand, to help with the transportation should the need ever arise. Nonethless, where your emergency contact is unable to assist, we will take your bunny or piggy to the vet for an extra fee to cover transport costs and time spent at the vet. The health, safety and wellbeing of our guests will always be our top priority.