Can you please help to re-home my bunny or guinea pig?

willowwo

No, we are a boarding establishment. We do not have a permit to run a shelter, and are therefore, unable to assist with re-homing of your bunny or guinea pig. Please contact the shelters listed on our “Useful Links” page.

Will I receive regular updates about my bunny or guinea pig?

willowwo

Definitely! We send photos/video updates via SMS, Whatsapp or i-Message twice weekly during your bunny or guinea pig’s stay. However, this service is complimentary and we reserve the right to withdraw this service at any time especially during busy periods. 

Will my bunny or guinea pig be brought outdoors?

willowwo

No, all bunnies or guinea pigs will be kept indoors for the duration of their stay. They will have exposure to natural light through windows and skylights. We keep them indoors to ensure their safety from predators and mosquitoes.

May I bring my bunny’s or guinea pig’s favourite things?

willowwo

Of course! We are committed to making your bunny’s or guinea pig’s stay an enjoyable one. You are welcome to bring anything that your bunny or guinea pig is accustomed to having, including toys, blanket, litter tray, bowl, food pellets, treats, vitamins and so on. All items must be labelled to avoid mix-ups or losses. However, we ask that you …

Is it ok if I drop off my bunny or guinea pig 5 minutes before closing time?

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If it is your bunny’s or guinea pig’s first boarding stay, allow at least 30 minutes to complete paperwork, brief us about your bunny or guinea pig, and ensure that your bunny or guinea pig has settled into his/her accommodation before leaving. If your bunny or guinea pig is a regular boarder and all records are up to date, you may …

Are you insured?

willowwo

Yes, we have public liability cover for all bunnies and guinea pigs in our care.