Our rates are not negotiable. A discount of 10% on the base rate is automatically calculated by our booking system for all stays over 30 days. Nearly all our customers are regular customers who board their rabbits for less than 30 days at a time. If we were to offer discounts to all regular customers, we may as well lower …
Is there a surcharge for boarding my rabbit or guinea pig on Sunday?
The daily rates are as reflected in our calendars. If your rabbit or guinea pig checks-in and checks-out during our business hours, there are no surcharges. The only time a surcharge is incurred is when you choose to drop off or pick up your rabbit or guinea pig outside our business hours. (Our business hours are 10 am to 1 pm …
Why can’t you charge on a ‘per night’ basis, just like hotels?
We would love to charge in the same way that hotels do! We can then levy weekend surcharges, early check-in or late check-out charges, laundry charges for cleaning blankets, charges for treats and snacks from the mini bar, and internet charges for providing photo updates. But we don’t. Instead, our rates are charged on a ‘per day’ basis, so that your …