Online Booking - Guinea Pig Boarding
book your furry friend a stay at our luxury indoor guinea pig hotel
Our luxury indoor guinea pig boarding facility has been custom-built to make sure your furry friends are kept comfortable and happy throughout their stay. Book online and relax knowing they’ll be well looked after while you’re away!
In response to COVID-19, the following infection control protocols are in place:
- All visits strictly by appointment only.
- For check-ins: Customers are to ring our mobile number (0481 362 868) to let us know of your arrival & to provide us with care instructions. Then leave your guinea pig(s) in your pet carrier just outside our door & wait in your car until we have taken in your pet carrier.
For check-outs: Please ring our mobile number & remain in your car. Your guinea pig(s) will be placed in your pet carrier just outside our door & you may collect your pet after we have gone into our premises & shut the door.
DO NOT STAND JUST OUTSIDE OUR DOOR! Please understand that we are at high risk of catching COVID-19 as a result of your travels. Therefore, please respect our request for contactless check-ins & check-outs. There will be no entry to our boarding premises, no waiting in our reception & no waiting outside our entrance door. Stay in your car instead of standing outside our front door!
- We are not accepting cash payments due to contactless check-ins and check-outs. Please pay your bill via bank transfer in full before collecting your guinea pig(s).
- Guinea pigs being boarded must come with their own suitably-sized secure pet carriers. Open-top baskets & boxes are NOT acceptable.
Please be patient if your wait is longer than usual. Thank you for your understanding & support.
Both accommodation options are furnished with litter tray, bowl/bottle, fleece over puppy pads, 2 hide-outs (igloo, stool or house depending on availability) and toys
Photo updates via Facebook once per week
Maximum capacity: 4 guinea pigs per cage or C&C Pen
Minimum boarding period: 3 days
Dates in GREEN: At least 1 spot is available.
Dates in RED: Completely booked out.
Dates in green indicate that at least 1 spot is available. Dates in red are booked out. It is not necessary to contact us to enquire about availability as the booking calendars reflect availability in real-time.
Choice of Accommodation
Ensure that the accommodation selected is appropriately sized as all guinea pigs will remain in their selected accommodation for the full duration of their boarding stays. The minimum boarding period is 3 days.
Exercise time out of their accommodation is not offered due to infection control reasons.
A 10% discount will be automatically applied for stays over 30 days.
Mite Treatment Policy
Recent flea/mite treatment with Revolution for Puppies & Kittens is required for all boarding stays. Sprays are not acceptable as they have been found to be ineffective.
$20 will be charged for flea/mite treatment if you are unable to provide either a recent receipt reflecting treatment at a vet clinic which must be dated no less than 3 months prior to the last day of the boarding stay, or an un-opened tube for treatment during check-in.
It is not acceptable to simply produce an empty tube, receipt for purchase of mite treatment or claim that you have already done so at home.
This requirement will not be waived even if:
- your vet has certified your rabbit to be free of fleas/mites, as it is a preventative measure,
- your rabbit lives indoors.
Terms & Conditions
Check-In & Check-Out Times / Surcharges
All boarding check-ins and/or check-outs outside our business hours or on Sundays/Public Holidays will incur non-negotiable surcharges. To avoid paying this surcharge, ensure that your planned check-in and check-out dates/times fall within our business hours. The online calendars do not automatically add this cost, so be sure to select the option if you intend to check-in or check-out your rabbit(s) outside of business hours. In the interest of safety, we reserve the right to decline requests for check-ins or check-outs outside business hours, so the appointment must be confirmed at least 24 hours prior to check-in.
Check-ins or check-outs are strictly not possible between the hours of 9am to 12:30pm on Sundays, and between 8 pm to 7 am everyday.
Refer to our packing list to help you pack for your guinea pig’s boarding stay.
Issues with Online Booking
Contact us for assistance if you experience any issues with online booking for rabbit boarding.