Mite Treatment Policy
$18 will be charged for treatment if you are unable to provide either a receipt reflecting a recent purchase of treatment or an un-opened vial for treatment during check-in. This requirement will not be waived even if your vet has certified your guinea pig to be free of fleas/mites, as it is a preventative measure.
Terms & Conditions
Check-In & Check-Out Times / Surcharges
All boarding check-ins and/or check-outs outside our business hours or on Sundays/Public Holidays will incur non-negotiable surcharges. To avoid paying this surcharge, ensure that your planned check-in and check-out dates/times fall within our business hours.
The online calendars do not automatically add this cost, so be sure to select the option if you intend to check-in or check-out your guinea pig(s) outside of business hours.
In the interest of safety, we reserve the right to decline requests for check-ins or check-outs outside business hours, so the appointment must be confirmed at least 24 hours prior to check-in.
Check-ins or check-outs are strictly not possible between the hours of 9 am to 12:30 pm on Sundays, and between 8 pm to 7 am everyday.
Refer to our packing list to help you pack for your guinea pig’s boarding stay.
10% discount will be automatically applied for stays over 30 days.
Dates in green indicate that spots are available. Dates in red are booked out. Please do not ring to enquire about availability as the booking calendars reflect availability in real-time.
Contact us for assistance if you experience any issues with online booking.