In response to COVID-19, the following infection control protocols are in place:
1) All visits strictly by appointment only.
2) Customers are to ring our number (0481 362 868) and wait outside in their vehicles till they are called. There will be no entry to our boarding premises and no waiting in reception.
3) We are not accepting cash payments.
4) Note: Pets being boarded must come with their own suitably sized secure pet carriers.
Please give us your patience if your wait is longer than usual. Thank you for your understanding and support.
1.4 m (L) by 0.7 m (W) by 0.64 m (H)
C&C Pens available as upgrades:
1.85 m (L) by 0.75 m (W) by 0.37 m (H)
Both accommodation options are furnished with litter tray, bowl/bottle, fleece over puppy pads, 2 hide-outs (igloo, stool or house depending on availability) and toys
Photo updates via Facebook once per week
Maximum capacity: 4 guinea pigs per cage or C&C Pen
Minimum boarding period: 3 days
Select the relevant dates to find out the total cost. It is not necessary to contact us to enquire about availability or rates as the booking calendars reflect up-to-date daily rates & availability.
Dates in GREEN: At least 1 spot is available.
Dates in RED: Completely booked out.
Choice of Accommodation
Ensure that the accommodation selected is appropriately sized as all guinea pigs will remain in their selected accommodation for the full duration of their boarding stays. The minimum boarding period is 3 days.
Exercise time out of their accommodation is not offered due to infection control reasons.
10% discount will be automatically applied for stays over 30 days.
Mite Treatment Policy
$20 will be charged for flea/mite treatment if you are unable to provide either a recent receipt reflecting treatment at a vet clinic which must be dated no less than 3 months prior to the last day of the boarding stay, or an un-opened tube for treatment during check-in.
It is not acceptable to simply produce an empty tube, receipt for purchase of mite treatment or claim that you have already done so at home.
This requirement will not be waived even if:
(a) your vet has certified your guinea pig to be free of fleas/mites, as it is a preventative measure,
(b) your guinea pig lives indoors.
Terms & Conditions
Check-In & Check-Out Times / Surcharges
All boarding check-ins and/or check-outs outside our business hours or on Sundays/Public Holidays will incur non-negotiable surcharges. To avoid paying this surcharge, ensure that your planned check-in and check-out dates/times fall within our business hours.
The online calendars do not automatically add this cost, so be sure to select the option if you intend to check-in or check-out your guinea pig(s) outside of business hours.
In the interest of safety, we reserve the right to decline requests for check-ins or check-outs outside business hours, so the appointment must be confirmed at least 24 hours prior to check-in.
Check-ins or check-outs are strictly not possible between the hours of 9 am to 12:30 pm on Sundays, and between 8 pm to 7 am everyday.
Refer to our packing list to help you pack for your guinea pig’s boarding stay.
Issues with Online Booking
Contact us for assistance if you experience any issues with online booking.